Your complete customer communications solution in the cloud
Intelligent network and numbers, omni-channel contact centre and back office telephony - your seamlessly integrated communications solution - for superior efficiencies and considerable savings.
Unify front office contact centres and back office telephony with iNet, for high-volume call management, uptime assurance, near unlimited scalability and demonstrable cost savings.
Respond, serve and sell with iNet's integration-ready Cloud Contact Centre. For better, faster and more cost-effective customer engagement.
Feature Rich, Cost-Saving
Back Office Telephony
Cloud telephony complete with Call Recording and full Conferencing service. The flexibility of cloud and significant cost savings without compromising features.
Unify front office contact centres and back office telephony with iNet, for flexibility, scalability, simplified management and demonstrable cost savings.Learn
Respond, serve and sell with iNet's integration-ready Cloud Contact Centre. For better, faster and more cost-effective customer engagement.Explore
Cloud telephony complete with Call Recording and full Conferencing service. The flexibility of cloud and significant cost savings without compromising features.Discover
Your communications technologies are critical to the success of your business, enterprise or organisation. At iNet, we believe we can improve how you engage with the world, help you grow and reduce your costs in the process. Contact us to find out more.
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Superior in-network features give you more than 0800, geographic, non-geographic and DDI numbers - mass IVR termination, intelligent re-routing and capacity, on-demand.
Preview, progressive, predictive, broadcast and search - Compliant dialling automation that improves right party contact and delivers significant ROI.
Integrated workforce management solutions from iNet. Linked directly with your ACD for accurate forecasting and resource optimisation that drives down costs.
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"I've been able to consolidate my service onto a single network and platform and take advantage of the cost savings of a unified VOIP solution. iNet's solution allowed us to migrate our services from three fragmented networks to a single platform providing a TDM, IP and SMS unified solution. iNet provides a tremendous difference for me"
"When I was evaluating suppliers it was clear iNet really understood the technology. The service has met all my expectations and its all there for me. The relationship I have with iNet means I can confidently develop and sell more services to more and more clients."
"Persuading a client to adopt a multiple telephony number strategy is the easiest way to make activity more accountable. Working with iNet gives us access to large blocks of clean numbers, removing barriers such as the cost of acquiring additional numbers and the ability to set up numbers quickly and effectively enables us to offer a whole solution to our clients. Among the many benefits iNet offers is the ability to provide detailed call reporting that we require for our systems, together with an intuitive interface that makes it possible to set up the routing on these numbers in seconds. "