Pay by Phone, owned by Pay Point, operate throughout North America and Europe, using state of the art IT infrastructure supplying payments via IVR, SMS and Web. Pay by Phone use iNet to operate their Pay by Phone Parking service for Westminster City Council, Birmingham, Newcastle, Paris and many more cities and towns throughout the UK and Europe, handling over 70,000 calls a day.
" I've been able to consolidate my service onto a single network and platform and take advantage of the cost savings of a unified VOIP solution. iNet's solution allowed us to migrate our services from three fragmented networks to a single platform providing a TDM, IP and SMS unified solution. iNet provides a tremendous difference for me"
Dominic White, VP of Operations, Pay by Phone
ICS, the official rights holder for live sports commentary, offer their clients access to live commentary of the world's leading sporting events and real time sports-based information. Some of their clients include The Telegraph, The Guardian, Corals, Ladbrokes and Betfair. The iNet fully converged platform allows multiple live audio feeds, access to results and real time sports information to a mass audience via telephone, SMS, Web and Mobile fully integrated to ICS clients contact centres.
" When I was evaluating suppliers it was clear iNet really understood the technology. The service has met all my expectations and its all there for me. The relationship I have with iNet means I can confidently develop and sell more services to more and more clients."
Ian Holding, Managing Director, ICS
GroupM is WPP's global media investment management operation, serving as the parent company to their media communications agencies (MediaCom, Mindshare, MEX, Mexus). Their Evaluation team ensures that all direct Response activity is accountable, enabling the planning teams to conduct a detailed campaign analysis and optimise effectively.
" Persuading a client to adopt a multiple telephony number strategy is the easiest way to make activity more accountable. Working with iNet gives us access to large blocks of clean numbers, removing barriers such as the cost of acquiring additional numbers and the ability to set up numbers quickly and effectively enables us to offer a whole solution to our clients. Among the many benefits iNet offers is the ability to provide detailed call reporting that we require for our systems, together with an intuitive interface that makes it possible to set up the routing on these numbers in seconds. "
David Wright, director- accountability GroupM