iNet Complete 1, 2, 3

Complete 1, 2, 3 is your complete communications solution in the cloud. Intelligent network and numbers, omni-channel contact centre and back office telephony. One solution. One price. One SLA.

Game-changing operational performance for your entire organisation with one solution, from one supplier, with one SLA.

Features & Benefits

Multi-channel convenience for your customers

Deliver faster, more responsive, and personalised service across every channel in real-time. With voice, email, chat and social media channels for impressive customer convenience. And with integrated back office telephony for all your sites and locations, your communications are unified, and complete.

Real, and demonstrable cost savings

No capital expenditure, reduced operational costs, with all features included, and priced in simple terms with scalability when you need it. iNet offers predictable, budget-friendly pricing, and the cost efficiencies of a single supplier. Contact us - Let us show you what you will save.

Streamline for efficiencies across the board

Increased customer and agent engagement, reduced attrition, and reduced, unified costs. Improve revenues and support your agents with the right tools to build on their customer service skills. More satisfied customers, KPI's and with one SLA for the complete service, both your communications and your organisation are aligned.

Unified Desktop in the Cloud

Manage all customer interactions from a single screen for maximum control, and from the office, home, or anywhere. Enjoy faster response times for impressive service your customers will champion. 

Resilient Infrastructure Design

All the components of iNet Complete reside inside our Tier 1 environment, delivering carrier grade telephony, unlimited scalability and flexibility on-demand. Resilient and high availability with protection from service failure, - all designed to keep you going.

Dynamic, centralised management for all your sites

Manage your inbound and outbound numbers, manage call flows, agents and home-workers across all your sites and locations from a single screen, anywhere, and all in real-time. Easily add or remove users, devices, even whole sites from an intuitive, online control panel.

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