Call Centre Software and Telephony Solutions

Award Winning Telecoms & Contact Centre Solutions from Tier 1 Carrier, iNet.

Call Centre Solution Overview

Our Clients Include:

Our Services

Contact Centre Solutions
Contact Centre Solutions
Voice Solutions & SIP
Voice Solutions & SIP
Cloud Telephony & PBX
Dynamic Communications - PBX, Reception Console, Contact Centre, Dialler & SMS
iNet Dynamic - Resellers
PCI DSS Secure Payment Solutions
PCI DSS Secure Payments
Voice Enabled Microsoft Teams
Voice Enabled Microsoft® Teams

iNet Solutions Quick View

Enterprise Contact Centre Solutions

Inbound Contact, Power Dialler, WebChat, Email, Social Media & more. Learn why you should consider iNet for your Call & Contact Centre Solution

Dynamic Communications for PBX & Telephony

Cloud PBX, Mini-Contact Centre, Reception Console, Preview Dialler & SMS. One low-cost solution, all-in-the-cloud

The 4 Technology Pillars that Drive Successful Contact Centres

High-performing Contact Centres are built upon 4 Pillars. If strong, these Pillars lay the foundations that drive high-performance, and your success.

iNet Vocalcom Solution V6 - Coming Soon!

Our technical team reviewed Version 6 of Vocalcom for iNet. Here's what we had to say...

iNet Communications

iNet are a Tier 1 Carrier. Our Intelligent Network core (iNet) resides within BT’s 21st Century Network (21CN) delivering secure, resilient and scalable communications with unparalleled capacity for call termination, IVR and network availability.

M+

Minutes Successfully Delivered Per Month
M

Contact Centre Calls Connected Per Annum
M+

Call Minutes Delivered Per Annum
M+

Telephone Numbers In Our Network
K+

IVR Lines
In Our Network
%

Network Availability over 24 Months
K+

PBX Extensions Currently Active
%

iNet Network
Uptime SLA

Recent Posts & News

Client Testimonials

“I am really pleased with all the team at iNet, and value a continued partnership with them. They are really good guys to work with, and I would gladly recommend them as a communications solution provider."

Richard Hill

Managing Director

"Working closely with iNet it became clear they value business relationships as a collaboration, being proactive and responsive to our needs from the first day and aiding us as our knowledge of the product increased."

John Goodram

Director of IT - Contact Centre

"iNet possess great Telecoms and Contact Centre industry knowledge with real in-depth understanding of the Vocalcom technology that helps us stay compliant with legislation as it changes. When needing their support, iNet are so easy to work and collaborate with as they are always quick in their response in addressing our issues and offering innovative insights about how we can do things better."

John Adderley

Operations Director

"Persuading a client to adopt a multiple telephony number strategy is the easiest way to make activity more accountable. Working with iNet gives us access to large blocks of clean numbers, removing barriers such as the cost of acquiring additional numbers and the ability to set up numbers quickly and effectively enables us to offer a whole solution to our clients. Among the many benefits iNet offers is the ability to provide detailed call reporting that we require for our systems, together with an intuitive interface that makes it possible to set up the routing on these numbers in seconds. "

David Wright

Director - Accountability

"When I was evaluating suppliers it was clear iNet really understood the technology. The service has met all my expectations and its all there for me. The relationship I have with iNet means I can confidently develop and sell more services to more and more clients."

Ian Holding

Managing Director

"I've been able to consolidate my service onto a single network and platform and take advantage of the cost savings of a unified VOIP solution. iNet's solution allowed us to migrate our services from three fragmented networks to a single platform providing a TDM, IP and SMS unified solution. iNet provides a tremendous difference for me"

Domonic White

VP - Operations

Reduce your costs with Award-Winning Telecoms from iNet