Great customer experience is delivered by great agents empowered with the right technology. With the spotlight on CSAT and CX KPI's like never before, is it time to review iNet's call centre software?
Rapid ROI - Get up and running in a few weeks with “out of the box” capabilities and iNet’s contact centre expertise.
Reduced Risk - Roll out new channels as needed with iNet’s highly resilient and proven cloud platform.
Flexible - Attractive commercials, either CAPEX or OPEX based, or a flexible blend of the two.
Omni-Channel Productivity - Automated call workflow and intelligence means agents can multi-task, driving up productivity and CSAT scores.
“I am really pleased with all the team at iNet, and value a continued partnership with them. They are really good guys to work with, and I would gladly recommend them as a communications solution provider."
"Working closely with iNet it became clear they value business relationships as a collaboration, being proactive and responsive to our needs from the first day and aiding us as our knowledge of the product increased."