66% of consumers prefer to engage with brands via a number of different channels: email, social media, SMS/text, mail, chat and even chat bots. Those contact centres that wish to not just survive but flourish in this changing market need to be able to react quickly and deliver excellent customer service.
Our solutions can be integrated within 4 weeks.
“I am really pleased with all the team at iNet, and value a continued partnership with them. They are really good guys to work with, and I would gladly recommend them as a communications solution provider."
"Working closely with iNet it became clear they value business relationships as a collaboration, being proactive and responsive to our needs from the first day and aiding us as our knowledge of the product increased."
"iNet possess great Telecoms and Contact Centre industry knowledge with real in-depth understanding of the Vocalcom technology that helps us stay compliant with legislation as it changes. When needing their support, iNet are so easy to work and collaborate with as they are always quick in their response in addressing our issues and offering innovative insights about how we can do things better."