Case Studies

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Client Testimonial

“I am really pleased with all the team at iNet, and value a continued partnership with them. They are really good guys to work with, and I would gladly recommend them as a communications solution provider."

Richard Hill

Managing Director

"Working closely with iNet it became clear they value business relationships as a collaboration, being proactive and responsive to our needs from the first day and aiding us as our knowledge of the product increased."

John Goodram

Director of IT - Contact Centre

"iNet possess great Telecoms and Contact Centre industry knowledge with real in-depth understanding of the Vocalcom technology that helps us stay compliant with legislation as it changes. When needing their support, iNet are so easy to work and collaborate with as they are always quick in their response in addressing our issues and offering innovative insights about how we can do things better."

John Adderley

Operations Director

"Persuading a client to adopt a multiple telephony number strategy is the easiest way to make activity more accountable. Working with iNet gives us access to large blocks of clean numbers, removing barriers such as the cost of acquiring additional numbers and the ability to set up numbers quickly and effectively enables us to offer a whole solution to our clients. Among the many benefits iNet offers is the ability to provide detailed call reporting that we require for our systems, together with an intuitive interface that makes it possible to set up the routing on these numbers in seconds. "

David Wright

Director - Accountability

"When I was evaluating suppliers it was clear iNet really understood the technology. The service has met all my expectations and its all there for me. The relationship I have with iNet means I can confidently develop and sell more services to more and more clients."

Ian Holding

Managing Director

"I've been able to consolidate my service onto a single network and platform and take advantage of the cost savings of a unified VOIP solution. iNet's solution allowed us to migrate our services from three fragmented networks to a single platform providing a TDM, IP and SMS unified solution. iNet provides a tremendous difference for me"

Domonic White

VP - Operations

Why choose us?

Get up and running within a few weeks. Proof-of-concept or complete installation, we deploy, train and support your teams all the way.

We offer a 99.999% network availability guarantee. We’ve had 100% availability for the last 2 years.

With Cyber Essentials accreditation and active monitoring and intrusion-detection protocols, our network and services are safe and secure.

We leverage the power of BT’s mass handling capability and Tier 1 infrastructure to intelligently deliver calls for the most demanding operations.

We’re experts in Contact Centre and Telecommunications and handle in excess of 12 million calls a month. We work collaboratively with you – it’s a partnership.

Our deployments typically increase productivity from the get go, helping you achieve ROI and more revenue, faster.

M+
Call minutes successfully delivered per month
M
Total Contact Centre calls connected per annum
M+
Telephone numbers in Network
M+
Contact Centre call minutes successfully delivered per annum
K+
IVR lines currently in network
%
network availability over the 24 months
K+
PBX Extensions currently live on the iNet network
%
iNet network uptime SLA

Our Solution can be Implemented within 4 weeks