DTV Optimise are fundraising specialists. With dedicated, experienced people at the end of the phone to inspire meaningful conversations with your valuable donors. DTV's engaging, empathetic approach means that when they talk, they really connect, helping charities increase return on investment.
DTV Optimise was in a start-up phase and needed to work with a technology partner that could provide the systems and expertise to allow the company to bring the contact centre part of its business to market in the shortest time possible time in a cost-effective way.
Five years on, DTV has grown from a 2-person start-up to a team of over 60 people and has recently opened a second office. iNet’s contact centre platform has been able to scale as the business has grown and is always on-hand to help DTV with support, advice and best practice.
“The software is extremely powerful, and although we aren’t making full use of all its features, we know they are there, ready for when we expand our service portfolio. I am really pleased with all the team at iNet, and value a continued partnership with them. They are really good guys to work with, and I would gladly recommend them as a communications solution provider." - Richard Hill, MD, DTV Optimise