

MAPFRE / Insure & Go
Customer Challenges The majority of InsureandGo’s policies are purchased via its e-commerce service but a significant proportion is transacted via telephone-based payments in the group’s
Unparalleled network availability, call termination and IVR capacity from Tier 1 carrier, iNet.
iNet’s Intelligent Network core resides within BT’s 21st Century Network (21CN). We deliver secure, resilient and rapid scale communications. With unparalleled capacity for call termination, IVR and network availability, our customers enjoy uptime assurance and instant DR, as standard.
With SIP trunking solutions, telephony and call centre, through to high-volume call termination, iNet delivers secure, intelligent telecommunication services from our Tier 1 network to some of the UK’s most respected businesses.
For inbound and outbound voice calls, iNet SIP trunking solutions are a highly flexible, lower cost alternative to ISDN and traditional PSTN telephony. With iNet:
Promote your business or campaign with 0800 and 0808 freephone numbers from iNet. Or choose low-cost, 03, 084 and 087 or local numbers, ideal for national campaigns, or creating a 'local' presence. Advantages include:
International numbers from iNet support your growth into international territories and break down global borders. Ideal for international campaigns managed from the UK, or businesses operating in multiple locations around the globe.
If your business or organisation are running competitions, polling or voting lines, 09 numbers from iNet can help you generate revenue.
High capacity call termination - regardless of volume. Resilient, secure and global voice transactions. Enterprise-grade communications, with 100% uptime over the last 3 years and 5 9's guarantee.
Voice, SIP, phone systems, call & contact centre, integration and more. And unrestricted access to all of BT's number ranges, giving you unparalleled choice.
We deliver for some of the UK's most reputable and successful businesses where voice traffic is critical to their success. All our clients are referenceable. Just ask.
We deliver for some of the UK's most reputable and successful businesses where voice traffic is critical to their success. All our clients are referenceable. Just ask.
Direct interconnects to BT, Gamma, Vodafone, Viatel and Tata Communications, iNet can offer high capacity call termination, regardless of volume. Resilient, secure and global voice transactions.
Free site-to-site calls, and save up to 50% on your costs for telephony and voice communications with iNet.
Unlike other providers, when you switch to iNet, we are with you all the way.
Customer Challenges The majority of InsureandGo’s policies are purchased via its e-commerce service but a significant proportion is transacted via telephone-based payments in the group’s
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Customer Challenges The Customer had implemented a new contact centre solution based on the Vocalcom omni-channel system. With the nature of the event ticketing business,