Increase capacity with interim voice & digital channels.
Temporary solutions to manage short-term peak demands in communications traffic
Flexible Capacity That Turns On and Off
Many organisations and businesses experience periods of peak demand in communications traffic. A new product launch, emergencies and crises, recalling a defective product or seasonality are just a few examples. These are situations that require flex and more capacity for quick bursts of activity, but do not warrant increasing fixed costs or extending current supplier contracts.
Inbound Manager™ is an interim solution to temporarily increase your capacity, enabling you to handle significantly more inbound communications – including multiple channels like Voice Calls, Emails / SMS, Web Chats and Social Media interactions.
As an end-to-end cloud solution, Inbound Manager™ helps you manage the demand for communications bandwidth without new purchases or long-term financial commitment.
Choose The Modules You Need
Slash year-round over-capacity and flex as you need with iNet Inbound Manager.