With over a million numbers in our network already, and successfully delivering 12+ million calls per month, iNet offers the full range of geographic and non-geographic numbering, SIP trunking, call routing intelligence and intelligent dialler capability that drives your customer engagement.
iNet’s Intelligent Network core resides within BT’s 21st Century Network infrastructure, delivering unrivalled scalability, network resilience, security, and compliance to iNet customers and clients
As a carrier, iNet delivers Tier 1 resilience and capacity to clients. Superior in-network features give unrivalled call management to customers. From simple features including FSA-approved call-recording, network IVR and call queuing, through to mid-call divert, conferencing, follow-me services and complex traffic-shaping, iNet is partner of choice for some of the UK's leading brands.
With unrestricted access to all of BT's geographic and non-geographic number ranges, our clients utilise the full spread of numbering options to suit any inbound/outbound or marketing campaign. Freephone and 0800, national or local presence. And with dedicated porting resources, iNet can easily and quickly bring your current numbers into our network, helping you retain any equity acquired in telephone numbers.
For inbound and outbound voice calls, iNet SIP trunks deliver a highly flexible and lower cost alternative to ISDN. With savings at nearly 50% when compared to ISDN and traditional telephone lines, clients achieve significant cost rationalisation by switching to iNet SIP trunks, and benefit from disaster recovery as standard.
With multi-mode capability, iNet delivers outbound dialling intelligence that improves right party contact rates while automatically keeping you within Ofcom's strict guidelines. With Preview, Progressive, Predictive, Broadcast and Search dialling modes available, powered by iNet's high capacity call management network, iNet drives success in any client campaign.
Complete Cloud Contact Centre from iNet. Omni-channel, agile, open. For better, faster and more cost-effective customer engagement, rapid ROI and higher CSAT scores. Learn more...
Telephony you control like never before, for all front and back office needs. Manage calls, day/date routing, out-of-hours, hunt groups, numbers, recordings, voicemails, everything - for all your sites, remote locations and remote workers wherever they are, all from a single screen. Optimise your customer service strategies conveniently and with ease. Learn more...
iNet are a telecoms carrier, giving us unparalleled network-level call controls. Our Intelligent Network core resides within BT’s 21CN infrastructure, for unrivalled scalability, resilience, security, and compliance.
With unrestricted access to number ranges, we leverage the power of BT's mass handling capability and Tier 1 infrastructure for our customers.
Secure, high volume call capacity and IVR termination capability gives our customers the assurance of no call restrictions during busy periods and seasonal spikes.
Five 9's uptime, multiple failover and business continuity, as standard.
"I've been able to consolidate my service onto a single network and platform and take advantage of the cost savings of a unified VOIP solution. iNet's solution allowed us to migrate our services from three fragmented networks to a single platform providing a TDM, IP and SMS unified solution. iNet provides a tremendous difference for me"
Many of our customers' businesses rely on telephony as absolutely core to their service offering. They choose iNet and we are committed to providing outstanding service and reliability across our network".
Adrian Scott, Head of Operations, iNet Communications Group Plc.
"I've been able to consolidate my service onto a single network and platform and take advantage of the cost savings of a unified VOIP solution. iNet's solution allowed us to migrate our services from three fragmented networks to a single platform providing a TDM, IP and SMS unified solution. iNet provides a tremendous difference for me".