Intelligent Telecoms network

With over a million numbers in our network already, and successfully delivering 12+ million calls per month, iNet offers the full range of geographic and non-geographic numbering, SIP trunking, call routing intelligence and intelligent dialler capability that drives your customer engagement.

iNet Intelligent Telecoms Network

iNet’s Intelligent Network core resides within BT’s 21st Century Network infrastructure, delivering unrivalled scalability, network resilience, security, and compliance to iNet customers and clients

Network Services

Superior Call Management

As a carrier, iNet delivers Tier 1 resilience and capacity to clients. Superior in-network features give unrivalled call management to customers. From simple features including FSA-approved call-recording, network IVR and call queuing, through to mid-call divert, conferencing, follow-me services and complex traffic-shaping, iNet is partner of choice for some of the UK's leading brands.

Intelligent Numbers

With unrestricted access to all of BT's geographic and non-geographic number ranges, our clients utilise the full spread of numbering options to suit any inbound/outbound or marketing campaign. Freephone and 0800, national or local presence. And with dedicated porting resources, iNet can easily and quickly bring your current numbers into our network, helping you retain any equity acquired in telephone numbers.

SIP Trunking

For inbound and outbound voice calls, iNet SIP trunks deliver a highly flexible and lower cost alternative to ISDN. With savings at nearly 50% when compared to ISDN and traditional telephone lines, clients achieve significant cost rationalisation by switching to iNet SIP trunks, and benefit from disaster recovery as standard.

Intelligent Dialler

With multi-mode capability, iNet delivers outbound dialling intelligence that improves right party contact rates while automatically keeping you within Ofcom's strict guidelines. With Preview, Progressive, Predictive, Broadcast and Search dialling modes available, powered by iNet's high capacity call management network, iNet drives success in any client campaign.

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iNet’s data centre has delivered 100% uptime in each of the last 2 years.

iNet Benefits

Real cost benefits.

  • No capital expenditure, reduced operational costs, priced in simple terms with scalability when you need it.
  • iNet offers predictable, budget-friendly pricing, and the cost efficiencies of a single supplier.

When downtime is not an option.

  • Fully Resilient and high availability with protection from service failure - all designed to keep your business up and running.

Secure and compliant.

  • Compliant with the latest cyber security regulations.
  • With active monitoring and intrusion-detection protocols.

Customer Testimonial

Domonic White, VP, Operations, PaybyPhone

"I've been able to consolidate my service onto a single network and platform and take advantage of the cost savings of a unified VOIP solution. iNet's solution allowed us to migrate our services from three fragmented networks to a single platform providing a TDM, IP and SMS unified solution. iNet provides a tremendous difference for me".

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Where Now?

Contact Centre Solutions

Omni-channel Contact Centre and Customer Engagement solutions from iNet.

Cloud Back Office Telephony

Flexible telephony solutions in the cloud from iNet.