About Us

Award-winning Voice, Telecoms, and Contact Centre
solutions from Tier 1 carrier, iNet.

Leadership at iNet

Michael Pavlou

Michael Pavlou


Michael is CEO at iNet Communications Group Plc and a member of the board of Directors. He joined iNet initially as Group CTO in 2007, bringing more than 20 years technology & telecoms experience, combined with a wealth of executive management expertise to support his key role at iNet.

Eugene Doogan


Eugene is founding shareholder and Director at iNet. Eugene is a dynamic, serial entrepreneur within the telecommunications and value-added sectors, having successfully grown multiple businesses over the past 20 years.

Adrian Scott

Adrian Scott

Head of Operations

With over 20 years experience in telecoms, Adrian heads up Operations at iNet. Together with his team, he ensures network security and seamless operations.

Lee Lilley

Lee Lilley

Head of Engineering

Lee has over 25 years industry experience in development and support. He has become a key technical contributor, and industry 'go-to' resource for telecoms , contact centre, and CX.

Mubin Khan

Head of Marketing

Mubin has over 20 years' experience in direct, and leadership sales and marketing roles - defining strategies, tactical plans, and ROI.

What We Do

We help create meaningful, real-time connections that drive performance and business agility on any communication channel – anywhere. 

We specialise in delivering cost-effective communications solutions that grow with you. We provide innovative, tailored, and commercially flexible solutions direct to organisations of every size.

Who We Are

Established in 2008, iNet is a leading telecoms network provider and a pioneer of cloud contact centre solutions in the UK. Supported by the UK’s largest telephone infrastructure, iNet provides integrated Telecoms, Voice, Contact Centre, and CX to customers needing a reliable, high-demand network, at lower costs.

With a strong presence in the VoIP reseller market also, we understand the need for innovative solutions that drive performance and business agility, delivering ROI for our Reseller Partners and their customers.   

Why Choose iNet?

We offer a 99.999% network availability guarantee. We’ve had 100% availability for the last 3 years.

With Cyber Essentials, ISO 27001, Level 1 PCI DSS accreditations our network and services are safe and secure.

Get up and running within a few weeks. Proof-of-concept or complete installation, we deploy, train and support your teams all the way.

We leverage the power of BT’s mass handling capability and Tier 1 infrastructure to intelligently deliver calls for the most demanding call volume requirments and operations.

We offer high-value, commercially flexible solutions that come with little to no risk. We can deliver medium and long-term solutions, and also offer interim solutions where temporary or interim capacity is required.

All iNet deployments will increase your teams productivity, right from the start. This helps you achieve greater capacity, and potential for growth, faster. Rapid returns, and rapid ROI from iNet.